Legal mentions

We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.

This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

On this page, “we”, “us” and “our” refer to LuciSun as a company.

The personal data that we collect

We may process data enabling us to get in touch with you. The contact data may include your name, email address, and IP address.

We may process information contained in or relating to any communication that you send to us or that we send to you. This includes communication content and metadata generated via our contact forms.

We may process data about your use of our website and services such as IP address, geographical location, browser type, operating system, referral source, page views, and website navigation paths.

Purposes of processing and legal bases

  • Relationships and communications: managing communication, support services and complaint handling.
  • Direct marketing: sending marketing communications by email, SMS, post or telephone (based on consent or legitimate interests).
  • Research and analysis: analyzing website usage to improve our services.
  • Record keeping: maintaining databases and backups.
  • Security: preventing fraud and ensuring website security.
  • Insurance and risk management: obtaining insurance coverage and professional advice.
  • Legal claims: establishing, exercising or defending legal claims.
  • Legal compliance: compliance with legal obligations and protection of vital interests.

Providing your personal data to others

We may disclose your personal data to insurers and professional advisers where reasonably necessary.

Your personal data may be stored on servers operated by OVH
.

International transfers of your personal data

The hosting facilities for our website are located in OVH datacenters worldwide.
More details can be found here :   OVH Datacenter Locations
.

Retaining and deleting personal data

  • Contact data: retained 6–12 months.
  • Communication data: retained 6–12 months.
  • Usage data: retained for 30 days.

Personal data will not be kept longer than necessary unless required by legal obligations.

Your rights

  • Right to access your personal data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to complain to a supervisory authority
  • Right to withdraw consent

Learn more about GDPR rights here: GDPR Checklist
.

You may exercise your rights by email: info@lucisun.com

About cookies

Cookies are small files stored on your browser to help improve user experience and website functionality.

Cookies that we use

  • Authentication and status
  • Personalization
  • Security
  • Analysis
  • Cookie consent preferences

Cookies used by our service providers

We use Google Analytics. Learn more: Google Privacy Partners and Google Privacy Policy
.

Managing cookies

You can manage cookies through your browser settings:

Our details

This website is owned and operated by LuciSun.

Rue Saint-Jean 29, 1495 Villers-la-Ville, Belgium
VAT Number: BE 0731.755.528

Contact us via:

Data protection officer

Email: babacar.sarr@lucisun.com